We stand behind our chairs
All Buro chairs are rigorously tested to ensure they deliver years of trouble-free use. Indeed, our testing and evaluation procedures result in chairs that are manufactured in ISO 9001 accredited factories to conform to the most stringent international standards.
That’s why our chairs carry six or ten-year guarantees, depending on model, which is backed by our industry leading return-to-base servicing and faulty component replacement commitment. Plus, you are purchasing with the confidence of applicable AS/NZ standards, AFRDI certification and in the knowledge that our Ethical Sourcing policy is on par with internationally recognised protocols.
Claim Requirements
Terms & Conditions
Jett Fabric Warranty
Claim Requirements
Terms & Conditions
Jett Fabric Warranty
Claim Requirements
You must be able to:
- Prove you are the original purchaser
- Provide proof of purchase from an authorised Buro Seating reseller (original receipt)
- Prove that the damage/failure is not through mis-use or neglect.
To log your Guarantee Claim, please contact your Buro Seating reseller.
Register your Chair
Have you recently purchased a new Buro chair? Tell us about yourself and your purchase and we’ll register you for our comprehensive guarantee.